It was a great presentation, which covered all sections of the Library and it was evident that her Library was going through a lot of changes including restructuring and a change in the way the library was being funded.
TAFE services are undergoing federal policy reforms which will dramatically change their client base and in turn this will effect the type of clients who will use their services.
The Library was a traditional reference and lending library and looked like it was trapped in the 80’s and you could see that it was trying to change and move forward. VHS tapes were still catalogued on the shelves. It had an "old library" feel with clear differentiations between where students and then where staff worked.
Over the last few years they had found that they had a decrease in collection loans and increase in-home usage of online resources. eBooks have been popular but not as popular with international students due to the high sophistication of language. The library staff were expected to do a lot of technology trouble shooting in addition to their information services role within the Library. The professional development of new staff in the areas of technology and equipment use had gradually fallen to the staff on top of running referencing refresher courses and information literacy sessions.